Frequently asked questions

The cloth is woven on a loom worked by hand and foot, not by a machine. A weaver makes a few metres a day, so the fabric is softer, breathes better and carries small variations that make every piece its own.

True to size, with a relaxed cut. Each product page lists the fabric, and our sizes run from XS to XL. Between two sizes, take the smaller for a closer fit.

Our dyes are fixed to stay bright. Wash dark and bright pieces cold, inside out, with similar colours, and dry them in the shade.

Linen likes a cold hand wash and a line in the shade, and softens every time. Silk sarees and blouses are best dry cleaned.

Orders leave within two working days and take three to six days to arrive. You get a tracking link by email as soon as yours is on its way.

Yes, to most countries. Shipping and any duties are shown at checkout before you pay.

Free on orders over $100, and a flat $8 below that.

Cards, Apple Pay, Google Pay and PayPal, through a secure, certified payment provider. We never see your card number.

Yes, within 45 days, unworn and with its tags. Write to us and we send a return label; the refund reaches you within a week of the parcel arriving.